We ship exclusively to verified beauty professionals and salon businesses. Orders are processed within 2–3 business days. Once shipped, delivery times may vary based on location and carrier services.

Tracking information will be provided as soon as your order is dispatched.

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or additional fees caused by incorrect address information or carrier issues.

International customers are responsible for any customs duties, taxes, or import fees. Sōlene is not responsible for these charges or any delays caused by customs.